Privacy policy

Last updated: May 12, 2026

At GlowEssence, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store and make purchases.

Effective Date: May 12, 2026

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely by third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Device and Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and actions taken on our website

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraud
  • Send promotional emails (only if you opt in)
  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Analytics providers
  • Fraud prevention services

We do not sell your personal information to third parties.

Payment Security

Payments are processed through secure third-party providers such as Shopify Payments, PayPal, and other supported gateways. We do not store your full payment card information.

Cookies

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Analyze site performance
  • Deliver relevant advertising

You can manage cookies through your browser settings.

Email Marketing

If you subscribe to our newsletter, we may send updates, promotions, and product news. You can unsubscribe at any time by clicking the unsubscribe link in any email.

Data Retention

We retain your information as long as necessary to fulfill orders, provide support, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Withdraw marketing consent

To exercise these rights, contact us at support@glowessence.com.

Third-Party Services

Our website may use third-party services such as Shopify, payment gateways, and analytics tools. These providers have their own privacy policies governing how they process your information.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

International Users

If you access our store from outside the United States, your information may be transferred to and processed in countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

GlowEssence Support
Email: support@glowessence.com